Staff member appointment conflict

[Espace CémaviParticipant]

Hi,
i have a problem with Staff member capacities. When a staff member makes a new appointment in a room (i have 2 rooms sets as 2 locations), he can make this appointment even if there already is an other appointment … I can’t welcome 2 Staff members in one room at the same time ..

Could you tell me how to proceed ?
If you need credential access, and if i need to renew my support licence (witch just ended few weeks ago) please tell me.

Thanks a lot,
regards,

[JenniferKeymaster]

Hi,

Location is not designed to be used as the way you want to.

May I know how many rooms and providers do you have?

[Espace CémaviParticipant]

Hi,
thanks for your time.

We’re using 2 rooms (small room and large room)
We have 2 kinds of customers :
– Regular customers should make appointments only with the establishment owner (provider “Celine”)
– Other providers should be able to register themselves and to make appointments.

For now we have “Celine” and “Locataire” (french for tenant) and it’s work but if i test registering as a new provider then i can make appointments witch are in conflict with other existing time slots.

Regards,

[Oneil VenturaParticipant]

Any solution – upgrade to this?

[Author]

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