Fatal Error When Trying to Activate Plugin

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Scheduler › Forums › BirchPress Scheduler › Fatal Error When Trying to Activate Plugin

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This topic contains 5 replies, has 5 voices, and was last updated by  Shawn Hutchison 11 years ago.

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  • March 9, 2015 at 7:59 am #12904

    Cristiane Cruz
    Participant

    same here

    March 9, 2015 at 9:02 am #12905

    Luke
    Keymaster

    Please upgrade your PHP to version 5.3 or above. The problem happens because your website has an older version PHP installed.

    March 14, 2015 at 11:00 am #13010

    Niels Madsen
    Participant

    I am having the following fatal errors when trying to activate the Birchpress: My PHP Version 5.5.17

    Warning: mysql_get_server_info(): Access denied for user ‘root’@’****.*******.net’ (using password: NO) in /home/*******/public_html/******.com/wp-content/plugins/birchschedule/includes/view/help/package.php on line 57

    Warning: mysql_get_server_info(): A link to the server could not be established in /home/********/public_html/*******.com/wp-content/plugins/birchschedule/includes/view/help/package.php on line 57

    March 16, 2015 at 9:14 am #13044

    Luke
    Keymaster

    Hi Niels,

    If you are using free edition, please upgrade to version 1.10.1 which fixes this issue. If you are using a premium edition, please submit a ticket and I will send you a fixed version.

    April 20, 2015 at 4:40 pm #13871

    Shawn Hutchison
    Participant

    I, too, ran into this issue. I took Luke’s advice in upgrading our Server to process .php files with PHP 5.3. I tried activating the plugin again afterward and it worked.

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