Email Notification

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Scheduler Forums BirchPress Scheduler Email Notification

This topic contains 8 replies, has 6 voices, and was last updated by  Jennifer 2 weeks, 6 days ago.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #25215

    mcdeane
    Participant

    Hi there,
    I have recently purchased the Business+ version of this plugin and I am experiencing issues with the Order confirmation email that is sent to the customer when they check out using WooCommerce. The email is received as shown below:

    = Your order is complete =

    Hi there. Your recent order on has been completed. Your order details are shown below for your reference:

    =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

    ORDER NUMBER: 948
    20th October 2016

    Weekly Clean
    dl.birchschedule {
    margin: 0;
    }
    dl.birchschedule dt {
    float: left;
    clear: left;
    font-weight: bold;
    margin-right: 4px;
    }
    dl.birchschedule dd {
    margin: 0;
    }

    Location:
    North Down
    Service:
    Weekly Clean
    Provider:
    No preference
    Date:
    November 9, 2016
    Time:
    9:00 am
    Notes:

    Quantity: 1
    Cost: £25.00

    How can I edit the template for this email?

    #25217

    Jennifer
    Keymaster

    Hi mcdeane,

    May I know how you want to modify the email template?

    #34605

    Destin
    Participant

    Has this been resolved? I’m getting the same error with the new WooCommerce update…

    #35150

    Yiyun Zhang
    Participant

    Any updates? I submitted a ticket for the same issue a few days back. But have not heard anything back from support yet.

    #35665

    Yiyun Zhang
    Participant

    Very frustrating! I submit ticket for this exact issue over a month ago, emailed a few times but never heard anything back!!! The support just don’t exit. I will not recommend it to anyone else.

    #36048

    Renny Wiegerink
    Participant

    I’m having the same problem with the email notification, and did submit a ticket for this issue: never heard anything back either.
    Time for a serious update!
    Until then: how can I solve this problem, can you send me, all of us a solution??

    #36062

    Jennifer
    Keymaster

    Hi Renny,

    This issue has been fixed at the latest version BP2.9.51.

    Please upgrade to the latest version.

    #36216

    Maidu
    Participant

    Please update version in my account section too.
    This is just ridiculous.

    #36224

    Jennifer
    Keymaster

    The scheduler is a plugin installed in your site. Once it is installed, we have no control over it anymore. The way to upgrade your scheduler is the same as to all other plugins installed in your site. You may go to your wp admin> plugins page to upgrade your scheduler.

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