Appointment Cancellation

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Scheduler Forums BirchPress Scheduler Appointment Cancellation

This topic contains 13 replies, has 7 voices, and was last updated by  support 10 years, 5 months ago.

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #3136

    Angela Pringle
    Participant

    Hi, is there a way that a client can cancel or modify an appointment after they have made it? I have purchased the PRO version and finding it to be lacking in a few ways, but this is the biggest. It would be great if there was a link in the original email that directed people to a form where they could change the details of their appointment or cancel it outright.

    #3139

    support
    Keymaster

    Hi Angela,

    Adding a link in the email to allow clients to cancel or modify their appointments is in our development list and its priority is high.

    In order to make our plugin more flexible and extensible, we are currently refactoring our code. After it is done, we will start adding new features again.

    #3148

    Angela Pringle
    Participant

    Awesome, thank you!

    #3298

    Sharon Lin
    Participant

    can you provide an ETA for that?
    thank you.

    #3304

    support
    Keymaster

    No ETA. The priority of this feature is high.

    #3504

    themindclinic
    Participant

    This is something we really require urgently also. I thought there must be a system for this already that I hadn’t found as there are email notification templates regarding amendments and cancellations.

    #3515

    support
    Keymaster

    We will do our best. It will be added in the near future.

    #3799

    Matthew Patulski
    Participant

    +1 on the cancellation link

    #3816

    Liv
    Participant

    Plus many for cancellation please do your best to get this option this is basic need that all my clients need.

    Thanks

    #3822

    Katalin Kahulits
    Participant

    +1

    We really need this function…

    #3908

    Katalin Kahulits
    Participant

    Dear Support, can we expect the cancellation functionality this year?

    #3916

    support
    Keymaster

    Yes. Actually that feature is already finished, and we are working on Woo-Commerce integration. We will release it soon.

    #4140

    themindclinic
    Participant

    Any more update on the release date for cancellation functionality? Its such a pain doing it manually (especially as I can’t do it myself either at the moment but have submitted a ticket regarding that).

    #4158

    support
    Keymaster

    We just released a new version which includes the cancellation functionality. You can upgrade now.

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