Double booking bug

[Doug CampanellaParticipant]

I have a fairly simple setup, but I have a problem with the “No Preference” option causing double bookings. Config

1 Location
7 Services (but was able to duplicate using only one service 1hour long)
5 Providers

I book an appointment at 10:00 (1st provider is selected)
I book a second appointment at 10:15 (2nd provider is selected)
I book a third appointment at 10:30 (3rd provider is selected)
I book a fourth appointment at 10:00 (2nd provider is selected again overlapping the 10:15).

Second scenario (easier)

I book an appointment at 10:00 (1st provider is selected)
I book a second appointment at 10:30 (2rd provider is selected)
I book a third appointment at 10:00 (2nd provider is selected again overlapping the 10:30).

This appears to be related to the No Preference JS, not the backend. I added this as a fix for now:

add_filter('birchschedule_view_bookingform_validate_appointment_info', function($errors){
global $birchschedule;
$time_errors = $birchschedule->view->bookingform->validate_booking_time();
return array_merge($errors, $time_errors);
}, 20);

This causes the back end to catch the double book and send back a “Time is unavailable” error, which is better than the double booking.

Thanks,

Doug

[JenniferKeymaster]

Hi Doug,

Did each service take 1 hour? I can not reproduce the problem you mentioned. If possible, please submit a ticket and give me access to your WP Admin to have a test.

[j wParticipant]

Had the same issue arise, and that add_filter helped solve our issue.

[Lisa ChangParticipant]

I’m having that problem. I can double book the same provider.

[JenniferKeymaster]

Please submit a ticket.

[Author]

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