Cancelled appointments not becoming available

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Scheduler › Forums › BirchPress Scheduler › Cancelled appointments not becoming available

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This topic contains 5 replies, has 5 voices, and was last updated by  Steven Delarwelle 7 years, 10 months ago.

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  • March 21, 2016 at 1:10 pm #20849

    Jamie Kelly
    Participant

    Hi

    I have an urgent issue where appointments are not being made available after being cancelled by the user.

    For example: A day was fully booked, meaning no customers could book. 2 appointments were cancelled 3 days before but the slots did not reappear in the booking form as available.

    Please advise as soon as possible. I can provide WP login.

    Thanks

    March 29, 2016 at 6:32 am #21020

    Thierry Hinder
    Participant

    I have exactely the same issue! I guess this is a bug?

    March 31, 2016 at 8:29 am #21073

    Brendan Oliver
    Participant

    I have this problem too

    March 31, 2016 at 8:38 pm #21081

    Jennifer
    Keymaster

    This feature is implemented by using WP Cron. It might has something to do with it. For now we are not able to reproduce the problem locally. We will look into it.

    April 1, 2016 at 3:33 am #21084

    Brendan Oliver
    Participant

    Thanks

    I’ve run wp cron manually and this seems to have resolved the problem for now

    To do that I did http://yourdomain.com/{wp install directory}/wp-cron.php?doing_cron

    July 6, 2017 at 12:54 pm #29794

    Steven Delarwelle
    Participant

    Has this issue been resolved. And a side question, are cancelled appointments removed from the database?

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